- Items ordered that are in stock should be dispatched within 24 hours or 48 hours on weekends from the date of the order being placed.
- We hold limited stock in our factory and sometimes your order maybe need to be manufactured. We will inform you if this is the case and let you know when you can expect delivery.
- We offer FREE shipping within the UK.
- We send UK orders using Royal Mail’s Signed For First Class, so you can have confirmation of the package’s delivery.
- We have a flat rate delivery charge of £14.50 for all international orders.
- We send international orders using Royal Mail’s International Tracked service, so you can track your package’s journey and delivery.
- You may be responsible for import duties and taxes on your international order.
- In addition, some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We recommend that you contact your local customs office for additional information.
- The customer is responsible for paying return shipping for exchanges, refunds, hemming or repairs.
- Please use our “How We Measure” guide in combination with the size charts on our product pages to get the right size on the first try.
- Hemmed jeans cannot be returned for an exchange or refund.